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Google Apps Training: Learn While Benefitting from our Expertise
Google Apps is a complete, flexible office suite for businesses. It enables employees to be more productive and efficient while encouraging collaboration.
Even though Google Apps applications are easy to use, training is recommended to ensure optimal operation.
Suitable training is necessary to ensure users will adopt Google Apps, ultimately leading to the successful implementation of these tools in your organization. It also helps users transition to the new cloud-based data processing.
User Training (GA1010)
A comprehensive, effective training course which covers the suite’s main collaboration and communication capabilities.
Goals
- Understand the added value in Google applications: email, calendar, shared documents, mobility, instant messaging, voice and videoconferencing, etc.
- Harness the power of real-time online collaboration
- Increase productivity and facilitate teamwork
Includes
- A half-day of training on Gmail, Google Docs and Google Calendar
- Two weeks of support via telephone and email
- Guidance to help you transition from Microsoft Outlook to Gmail
- Online Help Centre and access to online tutorials
Administrator Training (GA2010)
This training for administrators covers account management services: application settings, junk mail/antivirus/security settings, creation of new accounts, migration of other email boxes, account deletion, reporting, etc.
Goals
- Manage user accounts, including creation and deletion
- Learn how to configure security settings
- Learn how to manage the various Google Apps services
- Manage user groups
- Know how to solve the most frequent problems
Includes
- One day of training on Google Apps applications and tools
- Case studies of the situations most likely to be encountered by the users
Google Postini Training (GA2410)
This training allows administrators to learn the technical aspects of Postini tools. Several parameters are used to customize Postini services to fit your organization’s security and privacy policies.
Goals
- Learn how to create a user hierarchy
- Manage the creation of content and attachment filters
- Control spam filters and antivirus settings
- Review quarantine settings
Includes
- One half-day of training on Google Postini security tools
- Case studies of the situations most likely to be encountered by the users or the administrators